Why Data platforms fail

And how to succeed

In the digital age, businesses are increasingly dependent on data to drive decision-making and strategic planning. However, the reality is that many enterprise data platforms often fail to deliver the expected results, leaving companies grappling with missed opportunities and costly mistakes. This failure is not inherent to the concept of data platforms; rather, it is often a result of various challenges that businesses face in the implementation and management of these platforms. But what if we told you there is a simple and effective way to overcome these obstacles and unlock the true potential of your enterprise data platform? Welcome to our blog where we delve into the reasons behind the failure of enterprise data platforms and offer a straightforward solution to conquer this issue, transforming your business data into valuable insights.

The Vicious Cycle of Replacing Failed Projects

From my observation of various business landscapes, it is unfortunate, yet undeniable, that many data platform projects have fallen short of their intended objectives. The aftermath of these failures is often characterised by a frantic scramble to rectify the situation, typically leading to the replacement of the failed project with a new one.

This cycle of failure and replacement is not uncommon, but it is problematic. Businesses, in their pursuit of the perfect data platform, tend to switch between different technologies and recruit new teams, hoping that these changes will yield a different outcome. However, while the players and the tools may change, the underlying problem remains unaddressed, leading to the same disappointing results.

The irony is that while businesses are quick to replace technologies and people, they often overlook the fundamental issues that led to the failure in the first place.

The Search for Perfection: A Double-Edged Sword

The continuous technological advancement in the field of data platforms has its pros and cons. On the positive side, it offers businesses a wide array of options to choose from, each promising to transform their data handling capabilities. However, the downside is that it often leads to an incessant quest for the “perfect” technical solution. This pursuit of perfection frequently culminates in over complexity and a never-ending cycle of replacements as new technologies emerge.

Enterprises often succumb to the allure of the latest “shiny new toy” in the market, hoping that the advanced features and capabilities will finally solve their data problems. They end up replacing their existing technology with the newest one, investing substantial time, money, and resources in the process. While this may seem like a step forward, it often merely complicates the situation further.

Over complexity in data platforms can create several issues, including increased difficulty in managing and maintaining the platform, steeper learning curves for users, and slower decision-making due to the complexity of data analysis. The more complex the system, the more challenging it becomes to extract meaningful insights from the data.

Moreover, the rapid pace of technology advancement means that there will always be a new tool or system that seems better than the current one. This can lead to a continuous cycle of replacements, each promising to be the solution to all data problems but often ending up delivering the same results because the root causes of the issues remain unaddressed.

In the next section, we will explore how to break free from this cycle of over complexity and constant replacements by focusing on the core issues and adopting a simple yet effective approach to enterprise data platforms.

Shifting the Focus: From Technicalities to Value Delivery

A common misconception in many enterprises is that the issues with their data platforms are solely technical or related to the team handling them. While these aspects can contribute to the problem, they are often not the root cause. The real issue often lies in the lack of clear responsibility boundaries for the data platform team.

Without well-defined roles and responsibilities, the team tends to focus on solving technical problems such as building data pipelines, managing data versioning, and other related tasks. While these are important components of a data platform, they do not necessarily translate into direct value for the business. The team may end up creating a technically perfect platform that, unfortunately, does not align with the business’s needs or objectives.

The data platform team’s primary role should not just be about building and maintaining the platform. More importantly, it should involve delivering value to the business by ensuring that the platform effectively supports decision-making, strategy formulation, and other critical business functions. This shift in focus from technical problem-solving to value delivery is often the missing link in many failed data platform projects.

To achieve this, it is essential to establish clear responsibility boundaries for the data platform team. This includes defining their roles in relation to the business’s overall objectives, aligning their tasks with these objectives, and setting expectations on how the platform should support the business.

In the next section, we will discuss a simple and effective approach to achieving this alignment, ensuring that your data platform serves as a valuable asset for your business rather than a technical challenge.

Introducing ‘Data Product’: The Game-Changer in Value Delivery

 
The issues that plague enterprise data platforms are often not due to technical shortcomings or the team behind them. Instead, a significant part of the problem is the lack of clear responsibility boundaries for the data platform team, which often leads them to focus on technical solutions rather than delivering business value. However, there’s a transformative concept that can change this paradigm: the ‘Data Product’.

In the realm of data platforms, the ‘Data Product’ is an innovative approach that shifts the focus from merely solving technical issues like building pipelines and managing data versioning, to providing tangible value to the business. By treating data as a product, the team’s role evolves beyond the technical sphere. They become product owners, responsible not just for the construction and maintenance of the platform, but also for ensuring it aligns with business needs and delivers significant value.

Implementing the ‘Data Product’ approach requires clear responsibility boundaries for the data platform team. Their roles should be well-defined in relation to the overall business objectives, and their tasks should be aligned with these objectives. The ‘Data Product’ concept transforms the platform from a technical challenge into a valuable business asset.

In the forthcoming section, we will delve deeper into the ‘Data Product’ approach, discussing how it can help your data platform project escape the cycle of failures and become a successful venture that significantly contributes to your business’s success.

Understanding ‘Data Product’: A New Paradigm in Data Management

The concept of a ‘Data Product’ is a revolutionary shift in the way we perceive and handle data. A data product is more than just a collection of data. It is a well-defined entity that comes with a clear contract between the data platform team and the data users. This contract outlines crucial aspects such as the quality of the data, refresh rates, metadata, and who is responsible for the business side of things.

Establishing this contract is a critical first step that needs to be undertaken even before the data platform team begins building the data product. This approach ensures that there is a 100% clear delivery expectation for the team: deliver these specific files, at this frequency, with this quality, and in this particular file format.

Interestingly, a ‘Data Product’ is not tables in a database, or a star schema in a data warehouse, but files. This is the lowest common denominator and the foundation on which a contract can be established. By focusing on files, the delivery objective becomes straightforward and unambiguous.

It’s important to note that serving these files can be an ever-changing target depending on various factors, including evolving business needs, technological advancements, and user preferences. However, this variable aspect needs to be outside the fixed data product contract. By keeping the serving mechanism flexible and separate from the data product contract, businesses can adapt to changes without disrupting the core data product.

In essence, the ‘Data Product’ approach simplifies the data platform team’s objectives, aligns them with business needs, and ensures that the enterprise data platform serves as a valuable asset rather than a technical quandary. In the next section, we will explore how to implement this approach effectively and the potential benefits it can bring to your business.

Distinguishing Data Products from Interim Datasets

 
It’s crucial to understand that not all data sets on a platform are ‘Data Products’. In fact, many data sets that are built to facilitate the final data product are considered interim datasets, not data products themselves.

These interim datasets are essentially stepping stones used in the process of creating the final data product. They may include raw data, pre-processed data, or partially processed data that are used in different stages of data processing. While these datasets are integral to the process, they do not come with the same guarantees as a data product in terms of quality, refresh rates, metadata, and business responsibility.

The crucial distinction lies in the contract associated with a data product. This contract sets a data product apart, defining its composition, quality, update frequency, and the person or team responsible for it on the business side. Interim datasets, on the other hand, are more fluid and flexible, often changing as the process of building the data product evolves.

This distinction is vital to maintain clarity and ensure that the data platform team focuses on delivering the final data product, which is the primary value driver for the business. In the following section, we will discuss more on how to manage these interim datasets effectively while keeping the focus on the data product.

The Path to Success: Defining Boundaries and Keeping the Focus on Data Product

 
Succeeding in a data-driven environment requires a clear understanding of roles, responsibilities, and objectives. Here are some steps that can help in achieving this:

1. Setting Clear Boundaries:

 
Start by establishing clear responsibility boundaries for the data platform team. This involves defining their roles, setting expectations, and aligning their tasks with the business’s overall objectives. Each team member should understand their role and how it contributes to the creation of the data product.

2. Creating a Data Product Contract:

 
Before the team begins building the data product, a contract should be put in place with the data users. This contract should outline the specifics of the data product, such as the quality of the data, refresh rates, metadata, file format, and the person responsible for the business side of things. This contract serves as a clear guide for the data platform team, outlining exactly what they need to deliver.

3. Differentiating Between Data Products and Interim Datasets:

 
It’s crucial to distinguish between the data product and interim datasets. While interim datasets are important in the process of creating the data product, they do not come with the same guarantees and do not serve as the main value drivers. The data product, backed by a robust contract, is what delivers real value to the business.

4. Maintaining Focus on the Data Product:

 
The data platform team should always keep their focus on the data product. While it’s important to manage interim datasets effectively, the ultimate goal should always be to deliver the data product as per the contract. This focus ensures that the team’s efforts are geared towards delivering value to the business.

By following these steps, businesses can leverage their data platform effectively, avoiding unnecessary complexity and ensuring that the platform serves as a valuable asset rather than a technical challenge. In the next section, we will discuss some practical examples of how businesses have successfully implemented this approach.

Conclusion

 
The paradigm shift towards viewing data as a ‘Data Product’ has opened up new avenues for businesses to derive value from their data platforms. This approach places emphasis not just on technical solutions, but more importantly on aligning these solutions with the business’s needs and objectives.

By establishing clear responsibility boundaries for the data platform team, creating a robust data product contract, differentiating between data products and interim datasets, and maintaining a focus on the data product, businesses can ensure their data platforms serve as a valuable asset.

The ‘Data Product’ approach simplifies the data platform team’s objectives, ensuring that their efforts are geared towards delivering clear, tangible value to the business. This shift towards value-driven data management is paving the way for more efficient, effective, and beneficial use of data in the business world.

In conclusion, the problem with data platforms is not technical or related to the team handling them, but often due to a lack of clear responsibility boundaries and a focus on technical solutions rather than business value. By adopting the ‘Data Product’ approach, businesses can overcome these challenges and transform their data platforms into powerful tools for business success.

1 thought on “Why Data platforms fail”

  1. Pingback: The Data product – Seras

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